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Reports & Exports

Pick a period → preview on screen → choose format → generate

The selected period is applied to the preview and to every generated file.

Property Appraisal & Rental Readiness Reports

Auto-generated landlord-facing appraisals — per property, per unit, per landlord, or per tenant.

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Business Decision Making & Management Reports

Executive-grade narratives and metrics to steer the business.

Executive Portfolio Report

Landlords, properties, units, tenants, occupancy, revenue, arrears, open complaints and job cards — one screen.

State of the Business

Narrative on occupancy, revenue, collections health and top risks — written like a briefing, not a table.

This Week in Review

The last 7 days — what was logged, resolved, and what still needs attention.

Financial Report

Revenue, statutory payments, vacate settlements and arrears aging, with commentary.

Arrears & Aging Story

Who's behind, how long, and whether it's trending better or worse — plus promise keep-rate.

Risk Assessment

Landlord, tenant and property risk pulled into one view, with a suggested review cadence.

Opportunities

Vacant units, underperforming properties, and leases expiring in the next 120 days.

Property Report

Each property benchmarked against the portfolio average — plus rent compared to other PCL properties nearby.

Unit Report

Units grouped by property, with rent checked against both the property and nearby PCL units.

Delinquency Report

Per-tenant aging and trend, plus their real promise history and payment-behaviour pattern.

Caretaker Report

Each caretaker benchmarked against the team average, with an attendance-vs-performance read.

Inspection Report

Inspections logged, recurring issues by property, and properties overdue for a visit.

Team Pulse

What's being logged, by whom, across the team — visibility only, not a scorecard.

Vendor/Provider Performance

Jobs handled, average cost and turnaround, per provider.

Compliance & Statutory Report

Statutory payments processed, with anything underpaid or overdue flagged.

Portfolio Growth Trend

An honest comparison against the 1 July 2026 baseline — no fabricated monthly chart.

Client Relationship Reports

Landlord and tenant relationship health and reviews.

Landlord Report

The landlord base by tier and risk, with each one classified into where to focus this quarter.

Tenant Report

Real payment-behaviour pattern from actual payment history, not just current status.

Quarterly Tenant Report

What each tenant was billed, paid, and how they behaved — scoped to the exact quarter.

Annual Tenant Report

The same period-scoped depth as the quarterly report, for the full year.

Relationship Review Report

Each landlord read as improving, stable, or deteriorating — a conversation starter, not a verdict.

Client Experience Reports

How clients experience us — complaints, escalations, journeys.

Customer Experience Report

Where satisfaction is strongest and weakest, and where complaint friction concentrates.

Customer Journey Report

A real timeline per tenant — onboarding, complaints, payments — ready for a renewal conversation.

Complaint Report

Complaints by category, average resolution time, and any landlord generating outsized volume.

Escalation Report

Why matters escalated, how long they took, and the age of anything still open.

System Data Reports

Data quality and platform integrity — findings, fixes, verifications.

Data Accuracy Report

The same duplicate and completeness checks done by hand — now repeatable on demand.

System Integrity Report

What's been found, fixed and verified in the system, from the post-go-live log.